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Knowledge Base

Due to a VPN between U2000 and NE80E cause failed to backup NE80E's file

Publication Date:  2012-07-25  |   Views:  178  |   Downloads:  0  |   Author:  Mostafa ELzarka  |   Document ID:  EKB0000533072


Issue Description

we are unable to backup the running or startup configuration for for one NE80E from U2000

Alarm Information


Handling Process


Root Cause

this NE80E connect the U2000 by VPN, if there are VPN, you need to config "set net-manager vpn vpn-instance" in the NE80E. This NE80E version is V300R003, This version can not support this command, So for these NE80E, U2000 can not backup their configuration file.



please upgrade the NE80E to V600R001 or move the VPN between them