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Application Cluster disappeared in watchman client which leads NO High Availability

Publication Date:  2012-07-25 Views:  75 Downloads:  0
Issue Description

Solaris: SunOS 5.10

Watchman: App V200R007C50B113CP0015

: Dis V200R007C50B113CP0015

Sybase: ASE/12.5.3/EBF 13325

N2000 BMS: V200R011C03B036SPC009

Watchman is running normal on both the nodes, but the APP cluster was disappeared from the client due to which HA failed. During this, N2000 iManager Application and the Database ,Sybase, was running normal.

Alarm Information

"Heartbeat failed between the cluster".

Handling Process

Following Steps to be performed to resolution of the problem:

Step1. Delete the DIS (Disaster Tolrance) Cluster from the watchman client.

Step2. Stop the watchman HA application on both the nodes.

Step3. Start the watchman HA application on both the nodes.

Step4. Add the APP (Application) Cluster with Heartbeat IP of node A in watchman client.

Step5. Add the DIS (Disaster Tolrance) Cluster with Heartbeat IP of node B in watchman client.

Step6. Use Quick Recover to Full Synchronisation between the clusters.

Root Cause