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U2000 operation slow

Publication Date:  2012-07-25 Views:  156 Downloads:  0

Issue Description

For customer A we found U2000(hardware 4000) found slow while doing any operation.

Alarm Information

NODE_ID_CONFLICT.

Handling Process

1. Apply service configurations using the U2000 rather than Navigator because the U2000 can detect an node ID conflict and setting will fail in the case of such a conflict.

2. Process the critical alarm NODE_ID_CONFLICT in a timely manner which is generated in the case of a NODE-ID conflict

Root Cause

 
a.The node ID of an NE was changed using Navigator. After the change,  NEs 9-3000 and 9-3001 had a same node ID (10.20.0.75), causing a conflict.

Suggestions

 1.)Apply service configurations using the U2000 rather than Navigator because the U2000 can detect an node ID conflict and setting will fail in the case of such a conflict.

2. )Process the critical alarm NODE_ID_CONFLICT in a timely manner which is generated in the case of a NODE-ID conflict

END