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the Account Is Disabled for the root User caused User Cannot Log In to the U2000

Publication Date:  2012-07-25 Views:  100 Downloads:  0

Issue Description

When a user attempts to change the password, the user sets User account is disabled to Yes by mistake. After that, the user cannot log in to the U2000 and cannot find a way to resolve the issue
The U2000 user performs misoperations when attempting to change the password.
The user does not know the navigation path for changing the password of the admin user.

Alarm Information


Handling Process

Run the svc_enableUser command in the CLI to enable the user account.
Kind see attach1
2. The navigation path for changing the password of the admin user is shown in the following figure.
kindly see attach2

Root Cause

This problem is caused by a misoperation.


User should not try to change admin user.