No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Useing DC tools upgraded NE,but a long time we can't activation,because we didn't set up NE's events

Publication Date:  2019-07-09 Views:  101 Downloads:  0

Issue Description

Engineers use U2000V1R3 DC tools upgrade OSN3500 software from R7 to R10C02.when he activated
softwar that he found just past 30% finish at activation task

Alarm Information


Handling Process

use command we can see the events state is closed.

CMD EVT FLAG: disable
use command will open the events state, after activation was normal

Root Cause

When useing DC tools upgrade.the software into OFS2 folder, then  completed  files synchronization from OFS2 to OFS1, it will be reported to the events, DC tools should be received that this upgrade is continue or else the upgrade will wait long time,maybe let the upgrade is fault.


Before upgrading we should check NE's event turn on or off(the default is on)