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Problem in logging into RTN 950 using U2000 WebLCT v1r3

Publication Date:  2012-07-25 Views:  218 Downloads:  0
Issue Description
Using the function of Automatic IP Discovery of the WebLCTv1r3, I could obtain the NE ID & IP of RTN 950. For example, the NE ID = 9-10 & the IP address = When I re-configure my computer IP address from to, I still can not log-in this RTN950.
Alarm Information
Log-in fail.
Handling Process
Then , I try to change my computer IP address range from to cannot use as this RTN950 is using this IP dedicated IP address. I also receive a error message " IP address conflict" .

Thus, I tried to change my computer IP address to & try again to log-in the RTN950.

Result : Log-in successful.

On checking the data configuration, the sub-net mask was set as This means that there is ONLY one IP address engineer could actually use to log-in via U2000 WebLCT .

Root Cause
I suspect 2 possibilies in my process of trobleshooting.

01.) The NM communication port is faulty

02.) Something is wrong with my IP address range  of my computer. I have tried from to & yet, I still cannot log-in this RTN950.

I would like to suggest that future U2000 WebLCT using IP auto-discovery method could not only discover the NE ID, NE-IP but also their respective IP sub-net mask of the device.

This new suggested function would seriously help O & M engineers to troubleshoot at site.