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Knowledge Base

There is no any resource in U20000 report server because of no NE in User domain

Publication Date:  2012-07-25  |   Views:  160  |   Downloads:  0  |   Author:  liuxiaolong  |   Document ID:  EKB0000561639


Issue Description

Customer M complain that U2000V1R2C01SPC100 report server can not generate any report, because they can not select any resource when they generate a report, the resource page is empty.

Alarm Information


Handling Process

1.Check the performance instance in U2000 performance Monitoring Management, it is normal, performance instances are there.
2.Check the report user right in U2000 adminstartion > NMS Security > NMS User Management, in the Domain page, I find there are not any NE in it.
3.Add NEs in the Domain for report user, login the U2000 report server, the resource come, problem resolve.

Root Cause

1.Do not create performance instance in U2000 server
2.Report user do not have enough right to manage the NE