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U2000client profile dont let see the trails in U2000V1R5SPC600

Publication Date:  2012-07-25 Views:  101 Downloads:  0

Issue Description

a user client profile was created and it was configured as a monitor user. it can only view or query functions but it is not able to configure, delete, create or modify.

Alarm Information


Handling Process

After we create the user, it is neccesary to give an special permission to the user in order to confer the view of all trails.
The route to enable this permission is SERVICE/SDH/Manage SDH service authority and select the user you want to confer all the trails, then you select the box ¨confer all¨.

Root Cause

The user client configured as a monitor user cannot see the trails that the customer have in the network.
we create an user with all the domains and operation rights and it can do all the operations but still cannot see the trails routes in the menu SDH managament trails.


Take in mind this configuration in order to view all the trails no matter what type of profile you have.
The only profile that let you see trails by default is the administrator group.