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U2000 NE software library management fail to upload file

Publication Date:  2012-07-25 Views:  92 Downloads:  0
Issue Description
After HA switching from Primary to Secondary site, U2000 NE software library management display an error then you try to upload file in library (1).
Alarm Information
No any alarms
Handling Process

To resolve roblem please make imput this commands to set right owner, group and rights for /ftpboot directory:
Root Cause
Rootcause of the problem is incorrectly configured rights for /ftpboot directory.
Imput these commands to set up correct parameters:
chown ftpuser /ftpboot/         -set ftpuser as owner
chgrp nmsgroup  /ftpboot/   -set nmsgroup
chmod -R 777 /ftpboot/         -open rights for /ftpboot folder and all subfolders.