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FAQ-Problem in adding and enabling the CSHN optical port (STM1) of the RTN980V100R003C00 using WebLCT V100R003

Publication Date:  2012-07-25 Views:  183 Downloads:  0
Issue Description
When I am trying to add and enableenable enaenen the STM1/4 optical port in CSHN card of RTN980 using WebLCTV100R003C00SPC102 in Commissioning it fail, since i am not able to activate this port to the board and not accessible any more.

Alarm Information
The alarm received from the WebLCT is as follow:
"Not Supported Board Type, error code: 38664" 

Handling Process
1. Using another updated version of the WebLCT "WebLCT V100R003C00SPC104" &  "WebLCT V100R006C00SPC200" to commission and activate the 2 STM1/4 ports of the CSHN card

Result: can't  access the optical STM1/4 ports to activate them, and get the same error code

2. Changing the SFP module of the Optical STM1 port with another one

Result: can't access the STM1/4 optical ports in the CSHN card

Analysis: STM1/4 SFP module is not faulty  

3. I tried to login using the Optix navigator, and then using the following  command
to activate and enable the 2 STM1/4 ports of CSHN card

Result : optical ports is activated/enabled

4. Trying to access the STM1/4 optical ports using the WebLCT V100R003

Result: STM1/4 Optical ports of CSHN card is accessible and can configure any service over it

Root Cause
I suspect 2 possibly in my process of troubleshooting:

1. The WebLCT communication is faulty.

2. The STM1 optical SFP is faulty, so it is not accessible from the WebLCT.


I would like to suggest that for CSHN - SDH optical port (STM1/STM4) to be enabled/added by default  .