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Knowledge Base

verify widnows_net_config.cfg, after change the U2000 server network card

Publication Date:  2012-07-25  |   Views:  169  |   Downloads:  0  |   Author:  sunyu  |   Document ID:  EKB0000589570

Contents

Issue Description

when we change the networkcard on U2000 server, and then install new license. the server is not working.

Alarm Information

the client cant login in server, show failure information.

Handling Process

finally, we find the U2000 R5 and R1 widnows_net_config.cfg is a little diferent on SystemNic. U2000 R1 SystemNic= netcard MAC ID, U2000 R1 SystemNic= netcard name,.
its U2000 R5 picture as attach.

Root Cause

1. we check the OS is win2003, close the firewall, route and ping. it is ok.
2.we test the new license, and change ESN, is sucessful.
3.so ,it is U2000 configration problem.

Suggestions

for R1 is MAC address; for R5 is network connection name.
 
1.find  the MAC address by "ipconfig -all".
 
2.stopsever.bat,stopnms.bat.
 
3.Modify the C:\HWENGR\engineering\conf\widnows_net_config.cfg 
SystemNic=Mac address(no space)
 
4.open U2000 suit--server--synchronization network configuration.