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Knowledge Base

After upgrade from R3 to R5 SPC600, we should do the below steps before start the NMS

Publication Date:  2012-07-25  |   Views:  2  |   Downloads:  0  |   Author:  sunyu  |   Document ID:  EKB0000589571


Issue Description

After U2000 upgrade from R3 to R5SPC600,  some process cant start some process.

Alarm Information

some process cant start.

Handling Process

R5SPC600 is worse version for upgrade, but customer cant agree with upgrade newest version before we finish the trobleshooting on R5spc600. RND give us solution as follows.

Root Cause



After upgrade from R3 to R5, we should do the below steps before start the NMS:
1. Stop the NMS : U2000/SERVER/bin/stopnms.bat
2. copy all the folder and files under: U2000\server\common\uflightdispatcher\engineering\etc\conf\ to U2000\server\etc\conf\
3. running this commend:  SettingTool -cmd reload
4. Start the NMS: U2000/server/bin/startnms.bat