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we can't add the CX600-x8 to U2000 due to missing item in the license

Publication Date:  2012-07-25 Views:  150 Downloads:  2
Issue Description
CX600-x8 version:

U2000 Version:

Alarm Information

Handling Process
we start checking the
  • The version match between the U2000 and CX600.

it’s OK.

  • The License for the CX600.

  • We check the component for IP domain

After that I used my own license to check and I find out the problem location.
And I found that using my license I can manage and add the CX600, so now it’s clear that the problem is related to the license, I download the Imanager U2000 V100R005 commercial license application and then I import the license in this excel sheet to see the content of the customer license and we found that the license miss (Management capacity) item which it’s essential to manage the NE.


Root Cause
After we finish the integration and configuration for the CX600-x8, we then come to add them in U2000, but after we start that we got the error message (no License)