1. The U2000 client is logged in as the U2000 admin user, which has all privileges, so the problem is not related to U2000 access rights.
2. After analyzing the U2000\client\var\log\DebugTrace log file from the local PC, we found that the system user used to run the U2000 client does not have the write privilege to the U2000\client\style\users\admin\u2000\inventory\autoexport\autoexport.properties file, therefore the U2000 client is not able to save the settings.
3. Running the U2000 client as an administrator user solved the problem.
We expected this problem could be due to either:
1. Insufficient U2000 user privileges.
2. U2000 client problem.
3. Local PC access rights.