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The CPU Reports an Error And the Server Cannot Be Started Because the Heat Dssipater Is Installed Reversely

Publication Date:  2012-07-17 Views:  513 Downloads:  0

Issue Description

The RH2285 server cannot be started and the CPU reports a temperature alarm.

Alarm Information


Handling Process

Reinstall the heat dissipater of the server. Apply the coolant evenly on the CPU during the installation.

Root Cause

The CPU heat dissipater is installed reversely after the CPU is replaced. As a result, the heat flow cannot pass and the temperature of the CPU is too high. The CPU reports an error and therefore the server cannot be started.


Pay attention to the heat dissipater direction during the installation to avoid mistakes.
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For the correct installation method, see the attachment.