No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.

Knowledge Base

Solution to the Failures in Installing DiskGuard Server Software

Publication Date:  2012-07-17  |   Views:  941  |   Downloads:  0  |   Author:  anliku  |   Document ID:  EKB1000002446


Issue Description

When the installation of the DiskGuard server software failed, the operating system displayed a dialog box.

Alarm Information


Handling Process

In the Windows operating system, right-click My Computer and choose Properties > Hardware > Driver Signing, and then select Ignore - Install the software anyway and don't ask for my approval in the dialog box that is displayed.
After the DiskGuard server software is installed, restore the original setting of the driver signature

Root Cause

The Driver Signing option in the Windows operating system is not changed. If the Block – Never install unsigned driver software option is selected, the installation of the DiskGuard server software fails.