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Knowledge Base

N8000 Can’t Be Log in With Console ip Because the Managementcole Child Resource is Faulted

Publication Date:  2012-07-18  |   Views:  110  |   Downloads:  0  |   Author:  wenjingjing  |   Document ID:  EKB1000003346


Issue Description

When you login the system, you can’t use the master account. When you check the network, the console ip is online.

Alarm Information


Handling Process

1)   Check the resource status of ManagementConsole
x017_02:/vx # hagrp -dep ManagementConsole
#Parent           Child          Relationship
ManagementConsole CanHostConsole online local firmconsoleIP
2)  Check the status of CanHostConsole
x017_02:/vx # hagrp -state CanHostConsole
#Group         Attribute             System     Value
CanHostConsole State                 x017_01    |FAULTED|
CanHostConsole State                 x017_02    |ONLINE|
3)  Clear and online CanhostCosole manually
hares -clear phantomproc_canHostConsole -sys N8300_01

Root Cause

ManagmentConsole is faulted, and check the resources which it depends on, find
that CanhostConsole is faulted, and online it manually, the cluster recovers.