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Knowledge Base

The Vista operating system has limitations when accessing shared space of the N8300

Publication Date:  2012-07-18  |   Views:  476  |   Downloads:  0  |   Author:  anliku  |   Document ID:  EKB1000004252


Issue Description

In the Vista SP1, only the files smaller than 20 MB can be uploaded to the CIFS shared directory. The shared space is insufficient for uploading a file larger than 20 MB. By contrast, in the Windows XP, the file can be successfully uploaded because 20 GB shared space is allocated.

Alarm Information


Handling Process

1. In the Vista SP1 operating system, right-click My Computer and choose the Map Network Drive option.

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2. Use a two-level user directory (in the Vista operating system only) for the mapping.

\\IP address\username\username (for example, \\\user01\user01)
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3. Click Finish and enter the password.
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4. Access the directory.

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5. Write a 475 MB file into the directory.

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The file can be normally written into the directory.

Root Cause

The problem is caused by inherent defects of the Vista SP1. It can be resolved if you map network drives in the Vista SP1 operating system.


To resolve this problem, you can map network drives to file systems according to the previous procedure.