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2.27 TC-A2027 The Device Cannot Connect to the Network Because of Configuration Problems of the Switch

Publication Date:  2012-07-18 Views:  401 Downloads:  0

Issue Description

Related information about the product and version: the T3500
During the device installation, the IP address cannot be obtained through the DHCP server. The error information is DHCPv4 eth0-Timed out.DHCP configured failed.

Alarm Information


Handling Process

l   The customer needs to modify the switch configurations.

Root Cause

The customer's switch configurations are not correct; therefore, the IP address cannot be obtained through the switch.