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The T3500 Fails to Obtain IP Addresses through the Switch From the Automatic Deployment Server

Publication Date:  2012-07-19  |   Views:  188  |   Downloads:  0  |   Author:  anliku  |   Document ID:  EKB1000007108

Contents
Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

The T3500 and the automatic deployment server are connected to the switch. After the T3500 is restarted, the T3500 fails to obtain IP addresses during the automatic deployment. However, the automatic deployment server displays the information indicating that IP addresses are allocated. The T3500 attempts to obtain IP addresses all along during the automatic deployment and cannot go to the next step.

Alarm Information

None

Handling Process

Connect the T3500 directly to the automatic deployment server. Configure the GhostSrv. Select Multicast TTL and use the default value 16. Then restart the automatic deployment.
Perform networking tests of the automatic cloud storage deployment regularly, and release test results to customers.

Root Cause

A fault exists on the connection between the automatic deployment server and the switch.

Suggestions

Perform networking tests of the automatic cloud storage deployment regularly, and release test results to customers.
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