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The Backup Service of BE Fails Due to the Conflict Between HostAgent Port and BE

Publication Date:  2012-07-19 Views:  457 Downloads:  0

Issue Description

An Oracle host has Symantec Backup Exec installed in Windows. The backup service runs properly. Then the AppProxy is installed on the host. The Backup Exec fails to back up the Oracle database after the AppProxy is enabled.

Alarm Information


Handling Process

In the configuration file, change the default port of the AppProxy. Avoid a port conflict between the AppProxy and other software.

Root Cause

The AppProxy uses port 10000 of the operating system by default, and the Backup Exec uses the same port as the AppProxy.


Before the AppProxy is installed on the server host, run the netstat -an command to view the information about the operating system port utilization to prevent the conflict. If other software has used the port 10000, change the default port of the AppProxy before the installation.