No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade
MENU
Knowledge Base

The NetBackup Upgrade Fails Due to the Incorrect Server Time

Publication Date:  2012-07-19  |   Views:  124  |   Downloads:  0  |   Author:  anliku  |   Document ID:  EKB1000007596

Contents
Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

At a deployment where the NetBackup 6.5 is installed on the Windows 2003 primary server, the NetBackup 6.5.5 installation package was successfully installed. However, the NetBackup version shown in the NetBackup management interface was still 6.5. The upgrade failed.

Alarm Information

None

Handling Process

Step 1  Calibrate the server time.
Step 2  Uninstall the NetBackup 6.5.5 upgrade package. Then install the upgrade package again. The upgrade succeeds.
 

Root Cause

A NetBackup upgrade compares the system time and the file time. If the resulted time skew on the server is major, replacement of some files fails, causing an upgrade failure.

Suggestions

None
Feedback
Related resources
Documentation Software Download Bulletins Tools
Related searches
By Author
Help us to improve
Write an article
Enterprise APP

Copyright © 2020 Huawei Technologies Co., Ltd. All rights reserved.