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Knowledge Base

Importing a License Fails During the Deployment

Publication Date:  2012-07-19  |   Views:  426  |   Downloads:  0  |   Author:  anliku  |   Document ID:  EKB1000007702

Contents

Issue Description

A license code fails to be imported to the VTL3500 according to the initialization wizard during the deployment and the error code 0xFFFFFFFF is displayed.

Alarm Information

None

Handling Process

Step 1  Import the license code supported by the base operating system.
Step 2  import the license code for enabling function modules.

Root Cause

The sequence of importing the license code supported by the base operating system and the license code for enabling function modules is reversed.

Suggestions

Note the import sequence and comply with the operation guide.