No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


No Read/Write on the Driver by the Virtual Tape

Publication Date:  2012-07-19 Views:  414 Downloads:  0

Issue Description

The virtual tape performs no read/write operations on the driver. When performing the backup
operation on the backup software, the system prompts that no driver is available.

Alarm Information


Handling Process

Step 1 Remove the virtual tape manually.
Step 2 Restart the backup operation.
Step 3 If the problem persists, contact Huawei Symantec technical support engineers.

Root Cause

Possible Causes
The backup server is abnormally powered off and the backup operation is abnormally terminated.
However, the virtual tape in the virtual tape library is not removed.

To locate and troubleshoot the fault, do as follows: