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No Read/Write on the Driver by the Virtual Tape

Publication Date:  2012-07-19 Views:  414 Downloads:  0

Issue Description

The virtual tape performs no read/write operations on the driver. When performing the backup
operation on the backup software, the system prompts that no driver is available.

Alarm Information

None

Handling Process

Step 1 Remove the virtual tape manually.
Step 2 Restart the backup operation.
Step 3 If the problem persists, contact Huawei Symantec technical support engineers.
----End

Root Cause

Possible Causes
The backup server is abnormally powered off and the backup operation is abnormally terminated.
However, the virtual tape in the virtual tape library is not removed.

To locate and troubleshoot the fault, do as follows:

Suggestions

None

END