The VTL3500 can scan the physical tape library but cannot archive the data.
Step 1 Right-click the selected physical tape library and choose Inventory.
Step 2 Check event logs or system logs (/var/log/messages file in Linux OS). Search the error message
related to the physical tape library or the tape drive.
Step 3 If the problem persists, contact Huawei Symantec technical support engineers.
The VTL3500 cannot scan the tapes in the physical tape library.
To locate and troubleshoot the fault, do as follows: