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Failing to Export Data to the Physical Tape Library

Publication Date:  2012-07-19 Views:  425 Downloads:  0

Issue Description

The VTL3500 can scan the physical tape library but cannot archive the data.

Alarm Information


Handling Process

Step 1 Right-click the selected physical tape library and choose Inventory.
Step 2 Check event logs or system logs (/var/log/messages file in Linux OS). Search the error message
related to the physical tape library or the tape drive.
Step 3 If the problem persists, contact Huawei Symantec technical support engineers.

Root Cause

Possible Causes
The VTL3500 cannot scan the tapes in the physical tape library.

To locate and troubleshoot the fault, do as follows: