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Failure to Log in to the CLI

Publication Date:  2012-07-19 Views:  120 Downloads:  0

Issue Description

Logging in to the CLI fails.

Alarm Information


Handling Process

1. Log in to the CLI with another user name.
2. Log in to the ISM and choose System > Synchronize time on the menu bar.
3. Check whether the VIS6000 and the CLI client are connected properly and whether the CLI port number is set to 22.
4. If the fault persists, contact Huawei Symantec for technical support.
    For the details on contact channels for technical support, see Contact Channels of Huawei Symantec.


Root Cause

The possible causes include:
  • The current user has already logged in to the CLI or ISM.
  • The system time of the VIS6000 is abnormal.
  • Network connections are faulty or the CLI port number is set incorrectly.