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Illegible Characters on the Chinese ISM Interface

Publication Date:  2012-07-19 Views:  126 Downloads:  0

Issue Description

The Chinese ISM interface displays illegible characters.

Alarm Information


Handling Process

1. Go to the JRE installation path: /jre_test/jre1.5.0_14/lib/fonts. Under this path, create a fallback folder.
2. Go to the Fonts folder of the Windows. Copy the TrueType file into the fallback folder.
3. If the fault persists, seek technical support.
For the details on how to seek technical support, see Contact Channels of Huawei Symantec.


Root Cause

The cause may be that the OS on the client does not support Chinese characters.