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Slow Response to ISM Operations

Publication Date:  2012-07-19 Views:  68 Downloads:  0
Issue Description

The response to the GUI operations of the VIS6000 is slow.

Alarm Information
Handling Process

1. Exit the ISM interface.
If the ISM cannot be closed, resort to the Task Manager to stop the background JAVA program.
2. Log in again.
3. If the fault persists, seek technical support.
For the details on how to seek technical support, see Contact Channels of Huawei Symantec.


Root Cause

The possible causes include:

  • Intermittent network failure
  • Excessively long operating time of the programs