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Knowledge Base

[T Series]A Solaris10U9forX86 Operating System Defect Led to a Failure to Restart a Host Running Read/Write Services

Publication Date:  2012-07-19  |   Views:  426  |   Downloads:  0  |   Author:  q00002810  |   Document ID:  EKB1000008379


Issue Description

Product and version information:

  • S5500T V100R001 V100R002
  • S5600T V100R001 V100R002
  • S5800T V100R001 V100R002
  • S6800T V100R001 V100R002
  • Application server operating system: Solaris10U9 For X86

The host and the storage array were properly connected through a SAN network. Run the reboot or init 6 command during read/write operations. There is a low probability that the host halts and fails to restart.

Alarm Information


Handling Process

1.Remove power from the host.
2.Power on the host again.
3.Restart the host.

Root Cause

A Solaris10U9forX86 operating system defect led to the failure to restart the host that was running read/write services.


1.Do not restart a host that is running services.
2.Ensure that all services are stopped before you restart a host.