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Knowledge Base

S2600 Upgrade Failure

Publication Date:  2012-07-19  |   Views:  485  |   Downloads:  0  |   Author:  wenjingjing  |   Document ID:  EKB1000008425


Issue Description

Update S2600F from V1R2 to V1R5 failed.

Alarm Information


Handling Process

Connect both management ports to management server with switch.

Root Cause

Do the upgrade of the S2600 from V1R2 to V1R5, the laptop connect directly to one of the management IP, when doing uploading the system upgrade file, the ISM will prompt can’t upload file to the management IP on the other controller.