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S5000 OSM Login Page cannot be Displayed Correctly.

Publication Date:  2012-07-20 Views:  150 Downloads:  0

Issue Description

When try to login S5000 OSM, the login page cannot be displayed correctly, shown as below.


Alarm Information

None

Handling Process

Reopen IE browser, and click export button. Dialog box prompts and the files can be exported normally.

Root Cause

This issue has to do with IE settings. Do the following steps to resolve it.
Step 1. Click Tools->Internet Options of IE browser.

Step 2. click Language option.



For English User, add English (United States)[en-us] options. Other language options should not appear in this dialog box besides this.
For Chinese User, add Chinese (China)[zn-ch] options. Other language options should not appear in this dialog box besides this.


Suggestions

None

END