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|A user attempted to log in to the SVN3000 virtual gateway. After the user entered the user name and password, the page displayed the message of "Verifying the client identifier" for a long time. Then a dialog box was displayed, stating "Virtual gateway login failed. Please check the proxy." The login failed.|
1. The terminal hardware or system has been changed, causing inconsistent information during verification.
2. The client obtains the IP address dynamically. The IP address has changed.
3. The terminal identifier verification is enabled on the SVN3000. The terminal name is inconsistent with that recorded on the SVN3000.
|This is a software problem. Update or patch the software.|