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The Client Unable to Access Intranet Resources When the SVN3000 Uses Web-link

Publication Date:  2012-07-20 Views:  412 Downloads:  0

Issue Description

Web-link was enabled on the SVN3000. Authenticated clients could not access the added Web resources.

Alarm Information

None

Handling Process

Add the entries of the mapping between domain names and IP addresses in the hosts file in the C:\WINDOWS\system32\drivers\etc directory. In this way, the client searches in the hosts file when it opens a Web page.

Root Cause

In the case of poor network conditions, if the client receives no response packet after sending the DNS packet, it considers the network resources unreachable.

Suggestions

None

END