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An Email Address with Hyphens Fails to be Set as an Alarm Email Address of the S2600 on the ISM

Publication Date:  2012-07-20 Views:  2 Downloads:  0

Issue Description

An email address with hyphens fails to be set as an alarm email address of the S2600 on the ISM, and an error message is displayed, indicating that the email address is invalid.

Alarm Information


Handling Process

Step 1  Obtain the upgrade package, including the ISM package and upgrade script.
The ISM package is ism_cs_full.tgz.
The upgrade script is
Step 2  Run the SFTP tool of the SSH to upload the previous files to the S2600 OSM directory.
Run the upgrade script:
On the debug mode, run the following commands:
cd /OSM
The execution result is as follows:
<a pic deleted here>

Root Cause

The reason is that the ISM is set to suppress the special characters of email addresses. An upgrade patch is required. 


This method is required only when the alarm email addresses to be set contain special characters.