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The S2600 Fails to Detect the SAS Port ID of the Host

Publication Date:  2012-07-22 Views:  101 Downloads:  0

Issue Description

1. Hardware configuration
SAS HBA: IBM SAS HBA 3422
Server: Lenovo R525
2. On the storage side, the configuration is complete but the SAS port ID fails to be detected.
3. On the server side, the SAS HBA fails to be detected on the device management interface.

Alarm Information

None

Handling Process

Replace the SAS HBA with LSI SAS S3801E, and then the S2600 detects the SAS port ID normally.

Root Cause

1. Check whether cables are properly connected.
2. Install the HBA on another server, and it can be detected normally.
Then the cause for the failure is the server compatibility issue.
 

Suggestions

None

END