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Server Fails to Connect to the Database

Publication Date:  2012-07-23 Views:  265 Downloads:  0
Issue Description

When the client tool is used to log in to or connect to the server, the server fails to connect to the database.

Alarm Information
None
Handling Process

• The troubleshooting process in the case that the IP address is incorrect is as follows:
Check whether the entered IP address is the IP address of the database server.
• The troubleshooting process in the case that the user name, database name, or password is incorrect is as follows:
Check and enter the correct user name, database name, and password of the database.

Root Cause

• The IP address is incorrect.
• The user name, database name, or password is incorrect.

Suggestions

Generally, when log in to the server, and the database fails to be connected because entered contents are incorrect. Carefully check whether all entered contents are correct.

END

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