|Logging in to the client software fails. A message is displayed, stating that a network or system error exists and connecting to the server fails, as shown in the following:|
Step 1 Verify that the network runs properly as follows:
Step 2 If the network runs properly, log in to the server to verify that the server processes are normal. In multi-machine mode, verify that the NVS_PNM process is normal. In single-machine mode, verify that the NVS_ClientAppSvr, NVS_StoreSvr, NVS_BusinessSvr, and NVS_SysAdminSvr processes are normal.
Two possible causes: