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How to troubleshoot the fault that the decoding database is faulty on the PVM or TMS client?

Publication Date:  2012-07-23 Views:  134 Downloads:  0

Issue Description

When the PVM or TV Matrix Server (TMS) client software is used to watch live videos, a message is displayed, stating that an error occurs when invoking the decoding database and please reopen the video, as shown in the following:
 

Alarm Information

None.

Handling Process

Step 1  Click OK.
Step 2  Reopen the video.
Step 3  If the fault persists after the video is reopened, restart the program.
 

Root Cause

View the message that is displayed.
 

Suggestions

None.

END