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The re-installation of the log server fails if the log collector is not stopped.

Publication Date:  2012-07-24 Views:  81 Downloads:  0
Issue Description
The administrator deploys the log server and the log collector in a centralized manner. In this case, the log server needs to be re-installed after uninstallation. During the re-installation of the log server, the installation program prompts the administrator that C:\eLog\jdk1.5.0_07\jre\bin\net.dll is in use. Thus, the installation is forcibly stopped and fails.
Alarm Information
Handling Process
When the log server and the log collector are deployed in a centralized manner, the log collector must be stopped before the upgrade or re-installation of the log server.
Root Cause
The log collector is running and thus using C:\eLog\jdk1.5.0_07\jre\bin\net.dll. As a result, the installation of the log server fails.