No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Failure to Start the VSM Because of Incorrect Environment Variables

Publication Date:  2012-07-28 Views:  389 Downloads:  0

Issue Description

A message is displayed indicating that environment variables of the VSM are set incorrectly

Alarm Information


Handling Process

Step 1     Check the environment variables of the VSM. For details, see the SecospaceVSM Software Installation Guide.

l           On Windows, right-click My Computer on the desktop and choose Properties from the shortcut menu. On the Advanced tab page, click Environment variable to query the values of IMAP_ROOT and OSS_ROOT.

                                Step 2     Correct the environment variables of the VSM.

l           On Windows: Assume that the VSM is installed in the D:\vsm path. The correct environment variable is IMAP=D:\vsm\server\etc\conf. if the environment variable is not IMAP=D:\vsm\server\etc\conf, re-set it manually.


Root Cause

Environment variables are lost or changed