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Knowledge Base

After USG2120 upgrade from V100R003 to V100R005, web page fan state is abnormal

Publication Date:  2012-09-10  |   Views:  868  |   Downloads:  0  |   Author:  w00226954  |   Document ID:  EKB1000014175


Issue Description

To get client hardware information:
[USG2100]dis device
USG2120BSR's Device FWF2MPUC status:

Slot # Type Online Status
0 RPU Present Normal
1 8LAN Present Normal
5 Cellular Absent Abnormal
7 &n! bsp; PWR Present Normal

[USG2100]dis ver
15:43:37 2011/12/05
Huawei Symantec Versatile Security Platform Software
Software Version : USG2100 V100R005C00SPC500 (VRP (R) Software, Version 5.30)
Copyright (C) 2008-2011 Huawei Symantec Technologies Co., Ltd.
Secospace USG2120BSR uptime is 0 week, 0 day, 2 hours, 44 minutes

RPU's Version Information:
256M bytes SDRAM
32M bytes FLASH
Pcb Versi! on : VER.B
CPLD Logic Version : 005
Small BootROM Version : 123
Big BootROM Version : 157

Alarm Information


Handling Process

Its EMS memory is 256M.This device has no fan. The reason that fan abnormal is V100R003 web page doesn’t have fan state item, but V100R005 default has this item. Web can not find fan, so fan state abnormal.

Root Cause

1.The fan doesn’t work
2. Version problem