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A new window pops up when access the log management system login page of Secosapce eLog

Publication Date:  2012-09-11 Views:  124 Downloads:  0

Issue Description

Enter the URL of the log management system, a new window will pops up after press Enter.

Alarm Information


Handling Process

1 Close all web pages
2 Open IE browser, select tools>internet options
3 Select the security tab, the interface is shown below.

4 Select the trusted sites, and click sites

5 At “to add the URL to the area”, input http://IP/. IP is the log server’s IP address. For example:
6 Click add
7 Click close. Display internet options interface
8 Click OK

Root Cause

For the sake of IE browser, we need to add the URL in the trusted sites before we enter the web page of the log management system.


For the B/S mode security software, it is recommended to add its WEB site into the list of trusted.