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Knowledge Base

USG configure hidden SSID name, some client failure

Publication Date:  2012-09-11  |   Views:  549  |   Downloads:  0  |   Author:  w00226954  |   Document ID:  EKB1000014366


Issue Description

Users to use the wireless capabilities of USG products, configure the wireless SSID, you will need to hide, to complete the hidden configuration, the host can still search to the SSID, and normal connection.

Alarm Information


Handling Process

Disable this kind of host wireless network card, and then enable the wireless card.

Root Cause

The device SSID has  successfully configured hidden SSID name, but there is normal connected to the SSID on the host before. The client saved this SSID name, resulting in this batch clients can still search for this SSID