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How to access CAU interface to install VSM client

Publication Date:  2012-09-12 Views:  402 Downloads:  0

Issue Description

How to install VSM client on PC? How to access CAU interface?

Alarm Information


Handling Process

1、 the default browser of windows operating system is Internet Explorer 6.0、7.0 or 8.0, and proxy server not configured yet.
2、 Server startup normally, CAU process startup normally.
3、 Communication between server and client is normal, success ping from each other.
4、 The port (port No.:8080) which supplied by server for network installation opened up.
5、 Please uninstall if VSM client has been installed before in network installation way, and confirm that “.cau” file has been deleted under ““%USERPROFILE%” directory (for example: “C:\Documents and Settings\Administrator”).
6、 Requires at least 900M leaving space in disk C for preroll except satisfying the programmed space for partition installation.
7、 CAU service doesn’t open up in default when network management installed on PC whose memory less than 3G, but it could open up manual after installation.
Steps: copy all files under directory “vsm\common\Tomcat\webapps\not_support\cau” to directory “vsm\common\Tomcat\webapps\cau”, restart system is unnecessary, you can open up CAU function right now.

Root Cause