No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


FAQ- Why telnet and web couldn’t be accessed at the same time with correct account and password

Publication Date:  2019-07-09 Views:  398 Downloads:  0

Issue Description

 Customer says that web and telnet couldn’t be accessed, but the interface for importation of account and password could be accessed.

Alarm Information


Handling Process

Review configuration and find that aaa authentication was enabled, web and telnet service enabled also. Configuration was found as bellow after review aaa:
local-user admin password cipher ]MQ;4\]B 4Z,YWX*NZ55OA!!
local-user admin service-type telnet web terminal
local-user admin level 3
authentication-scheme default
authorization-scheme default
accounting-scheme default
domain default
   state block
domain dot1x
After change “state block” into “state active”, accessing normally.

Root Cause



There are two statements of domain, active and block, user couldn’t access when domain blocks. The statement is active after domain constituted in default.