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the VSM network management system can’t install, install sql 2000 again there is no arrangement settings interface

Publication Date:  2012-09-12  |   Views:  580  |   Downloads:  0  |   Author:  w00226954  |   Document ID:  EKB1000014486


Issue Description

The user has installed sql 2000, then install vsm network management system, but in the process of installing the software prompts the database arrangement rule incorrect, installation fails. However, the reload database installation option have no arrangement rule setting items. 

Alarm Information


Handling Process

1. If it is already installed sql 2000, through the following check whether select the "binary" arrangement.
In “Command Prompt” window, execute the following command:
1. C: \> isql-usa-psa username password-s database name
1> sp_helpsort
2> go
  "Binary sort" character does not appear, is not installed
Uninstall the database, the installation process, select Custom Installation (To select a custom to set the frame),In the following interface select "binary", complete database installation, vsm software installation can be completed successfully.

Root Cause

Install Sql 2000 ,database arrangement rule options is not selected "binary" 


Customers may install the database before installing vsm ,in the database installation may not choose binary arrangement rule, causing vsm installation fails.