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Knowledge Base

Problem of DNS resolution of USG2205BSR result in the internal network user visit a web site slow

Publication Date:  2012-09-13  |   Views:  972  |   Downloads:  0  |   Author:  SU1000863851  |   Document ID:  EKB1000014579


Issue Description

A company use USG2205BSR as gateway to connect the network external. PC of Internal network connect the internet by fix IP address. Configure manually the DNS which supplied by the Network Market Makers, found out that PC of Internal network visit the is very slow, but visit the others sites normally. The network topo is as follows:

Alarm Information


Handling Process

1 Open the DNS in USG2205BSR, Address of DNS should be the same with the Internal network PC’s.
2 In another network environment, ping, TTL=50
3 Ping,,delay less than 60ms, ping, TTL=300
4 So, the problem is related to the DNS, the problem has been solved after the replacing of the DNS.

Root Cause

Induced by the DNS resolution, change the DNS.