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Knowledge Base

Client pop-up Communication Interrupted dialog box when background is normal

Publication Date:  2012-09-13  |   Views:  492  |   Downloads:  0  |   Author:  w00226954  |   Document ID:  EKB1000014618


Issue Description

The client can appear the screenshot below every day: prompt the client and the server connection interrupted.  

Alarm Information


Handling Process

Need to cancel the standby setting of the server operating system. 

Root Cause

Pop-up Communication Interrupted dialog box when the server is normal.
Network interruption may because the startup of the server operating system standby setting.