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Knowledge Base

FAQ: Apply for a new license and upload it to Secospace server but alarm “ESN node is invalid or license is expired”

Publication Date:  2012-09-13  |   Views:  390  |   Downloads:  0  |   Author:  l00227919  |   Document ID:  EKB1000014659

Contents

Issue Description

Apply for a new license and upload it to Secospace server but alarm “ESN node is invalid or license is expired”

Alarm Information

Null

Handling Process

Reapply for a new license

Root Cause

Server is changed or license is incorrect.

Suggestions

Customer need to replace server, please call the 400phone or the customer service of local office in time, to reapply for a new license.