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Report “can’t find path” when startup after Installation the Secospace TSM

Publication Date:  2012-09-14 Views:  406 Downloads:  0

Issue Description

After the installation of TSM server, when we input the correct address in the IE browser, no startup interface show up.

Alarm Information


Handling Process

1 Redo the installation ,problem as old, remove the cause of install configuration
2 eDirectory and  SQL server start-up correctly
3 Check the information correlated in the server, found the startup path is not the same with the installation path.

Root Cause

1 Configuration of installation incorrect
2 eDirectory or SQL server no start-up
3 The information correlated in the server incorrect.


When we install the secospace, we must delete the entire item left in the system, for fear the problem in the next installation.